Location: Hybrid (Indianapolis Office) Contract: Full-Time | Monday to Friday Proposed Start Date: 12th January 2026
Make a Global Impact with IMG At International Medical Group (IMG), we're more than just a leading international medical insurance providerwe're a lifeline for travelers, expats, and global citizens. Every day, our products deliver peace of mind to people living, working, and exploring across borders. If you're passionate about helping people and thrive in a fast-paced, customer-focused environment, this is your chance to make a difference on a global scale.
As an Assistance Coordinator, you'll be the first point of contact for customers who need support with healthcare and travel claims. Your role is all about delivering exceptional service and ensuring every interaction counts.
1+ year of customer service experience with strong problem-solving skills Proficiency in Microsoft Office Suite Excellent communication skillsboth written and verbal Ability to multitask in a fast-paced environment Global awareness and a genuine passion for helping people Positive attitude, resilience under pressure, and attention to detail
Bonus Points: Bilingual skills (Spanish, Portuguese, Mandarin, French)
A diverse, inclusive, and globally connected team Comprehensive benefits package (Medical/RX/Dental/Vision) 401(k) with company match Paid Time Off Company Holidays Free parking & on-site fitness center Casual dress environment Tuition reimbursement plan
Ready to Build Something Extraordinary? Join a team that's making a difference worldwide. Apply now and take the next bold step in your career with IMG!
IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
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