REMOTE Receptionist Position, pst M-F with 1 hr lunch and some phone coverage on Saturday and/or Sundays, Full Benefit Position Medical/PTO/401kFully remoteJob typeFull-time employee, this is a W2 position, looking for permanent employeeLocation(s) FULLY REMOTEHOME BASE -(11400 Airport Rd Suite 200, Everett, WA 98204)DO NOT CALL OR EMAIL ABOUT POSITION GIVE HIGH VOLUME OF APPLICANTS-REPLY HERE ON THIS JOB POSTINGOverviewWe are a growing mental health practice dedicated to providing high-quality, compassionate care to our clients. We are currently seeking a reliable and personable Scheduler/Receptionist to join our remote team. This role is essential to our smooth day-to-day operations, and were looking for someone who is comfortable with technology, effective at managing time, and enjoys interacting with patients in a positive and professional manner.DescriptionPosition: Scheduler/ReceptionistLocation: 100%Pay: $16-18 per hour, 2 year contract with longevity payJob Type: Full-Time ONLY (40 hours per week) M-F NON NEGOTIABLE, THIS IS A FULL TIME POSITION WITH FIXED HOURS, has Benefits, looking for reliable staff. Remote position, with a VIRTUAL OFFICE with the other staff, which all have presence in virtual office throughout the day (you will be required to have your camera on while in virtual office) 100% of the time during working hours-(excluding meal/rest breaks)Key Responsibilities:Manage patient scheduling, ensuring appointments are booked and rescheduled as needed WORK FROM YOUR HOME-MUST PROVIDE A QUIET ENVIRONMENT with NO BACKGROUND NOISE DUE TO HIPPA/PROFESSIONAL SETTING FREE FROM CHILDREN OR OTHER PEOPLE AND/or PETS.Communicate with patients via phone, email, and text to confirm, remind, and follow up on appointments.Respond to inquiries and general questions from patients in a timely and professional manner.Help maintain up-to-date patient records and assist with managing appointment calendars.Coordinate with clinicians to ensure proper scheduling of appointments and availability.Assist with administrative tasks as needed to support the practice.Qualifications:Prior experience as a receptionist or in a customer service role required.Strong communication skillscomfortable speaking with patients and responding to inquiries via phone, email, and text.Detail-oriented and able to manage multiple tasks effectively.Tech-savvy and comfortable with online scheduling software, email, and text communication.Strong organizational and time-management skills.Billing, Invoicing Clients *potentially some insurance verification for new clients Must have great social reciprocity, and be able to match customers energy when assisting/scheduling them What We Offer:Competitive pay at $16-18/hour abilitly for growth, looking for long term position.100% remote work -must have quiet home no noise tolerated from children or pets or background noise at all.A supportive and inclusive work environment.Full-time hours (40 hours per week).Salary range$16 - $18 per hourHiring teamMilani WrightErica DooleyReopen this postingAdditional questionsApplicant detailsHow many years of relevant experience do you have?What is the earliest date you are available to start this position?Schedule and salaryWhat days and hours are you available to work?What is your desired salary?Custom questionsDo you have a quiet professional home setting for HIPPA/Client Scheduling Monday-Friday day shift PST (this would be evening shift for EST/MST)?What is your work experience/professional mental health background?Why would you want to work with us?
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