Join to apply for the Tax Team Manager, CPA/EA (Seasonal) role at JDA TSG Get AI-powered advice on this job and more exclusive features. Position Details Remote U.S. | Full Time | Starting at $38/hour + Incentives/Bonuses | 401K + Match Must be a current Enrolled Agent (EA), CPA, or practicing attorney Opportunity Highlights Flexibility with a wide range of shifts, including evenings and weekends. 100% Remote work in the U.S. Growth potential Work from early November 2025 through April 30, 2026, averaging 40+ hours per week. Role Responsibilities Provide leadership via video, phone, and chat, motivating your team to achieve goals. Monitor and evaluate team performance, providing mentoring and coaching. Implement policy updates through training. Identify process improvements at individual and team levels. Analyze performance data and deliver feedback. Review and manage tax accuracy. Update strategies to meet SLAs and KPIs, including timecard management, shift adherence, and quality metrics. Address leadership, customer-facing issues, and escalations promptly. Document team activities accurately. Ensure onboarding and training milestones are met. Qualifications 2+ years in a remote supervisory role leading teams of 15+ customer support professionals. Strong technical skills with tax software, Microsoft 365, Slack, and timekeeping solutions. Dedicated workspace with a hard-wired Ethernet connection and personal computer. What We Provide Flexible hours, including mornings, midday, and evenings, 7 days a week. W2 position starting at $38/hour, with 401k, benefits, and incentives. Training and support from management. Equipment including a laptop for the duration of employment. Opportunities for growth within JDA TSG. Applicants must commit to the entire season through April 2026. Can you commit?
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