As a team, we value diversity of thought and experience. We're passionate about solving real problems for real users - and we bring that energy to work every day. You'll join a collaborative group that works across health, travel, payments, and fleet domains.
We believe in rapid iteration and applying both user research and competitive insights to drive our design decisions. We are constantly experimenting with AI-driven tools and methodologies to enhance both user outcomes and team efficiency.
What you'll do:Lead mobile-first UX design initiatives for the 10-4 app and other mobile experiences.
Work closely with Product Managers, Researchers, Developers, and UX Leadership to shape intuitive, scalable designs.
Translate concepts into user flows, wireframes, prototypes, and high-fidelity visual designs.
Apply a deep understanding of user research methodologies to guide design decisions.
Conduct and apply competitive analysis to ensure WEX mobile products are market-leading.
Evaluate and integrate AI tools and techniques to improve both the design process and user experience.
Make strategic design and user experience recommendations for both core and new mobile features.
Ensure a user-centered, test-and-learn approach in all phases of design.
Communicate design concepts clearly to stakeholders and leadership.
Strategic Mindset: Understand WEX's corporate strategy, competitive environment, and how our mobile products drive value.
User-Centric: Advocate for the needs of mobile users, with empathy and rigor.
Applied Expertise: Apply deep knowledge of mobile UX best practices, design systems, and emerging trends .
Innovation Focused: Experiment with AI-powered design tools and data-driven approaches .
Cross-Functional Collaborator: Foster strong alignment across Product, UX, and Engineering.
Results Focused: Design solutions that meet both user needs and business goals through an iterative approach.
Bachelor's degree in UX Design, HCI, Human Factors, or related field. Graduate program a plus.
4+ years of experience as a UX Designer with a strong portfolio of mobile-first designs .
Proven experience conducting user research and applying findings to designs.
Strong understanding of competitive landscape in mobile apps and ability to translate insights into actionable design direction.
Experience with AI tools (for design, research, or prototyping) is highly desirable.
Mastery of Figma and Google Suite .
Working knowledge of Sketch, InVision, Adobe Creative Cloud .
Ability to thrive in a fast-paced, ambiguous environment , balancing multiple priorities.
Strong communication skills - verbal, written, and visual.
Familiarity with AI-driven UX research or design tools .
Knowledge of mobile design trends in the logistics, transportation, or fleet management sectors .
Experience working with cross-platform design systems .
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